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privacy policy

1. Introduction

Welcome to ON TOP.

ON TOP ("we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and process personal data when you visit our website, register an account, submit inquiries, communicate with us, or use our services.

ON TOP operates as a B2B sourcing and business service platform connecting international suppliers, manufacturers, buyers, and business partners.

This Privacy Policy applies to users of our website, including customers, suppliers, service partners, and other business contacts.

We process personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation ("GDPR") where applicable.

2. Data Controller

The entity responsible for processing personal data is:

ON TOP

Legal Entity:ON TOP Business Services Co., Ltd

Registered Address:No. 13 Fu’an Road, Guangyi Subdistrict, Chenghai District, Shantou, Guangdong Province, China 515800

Contact Email:contact@ontoptoys.com

3. Personal Data We Collect

Depending on your interaction with ON TOP, we may collect the following categories of information:

3.1 Information Provided by Users

This may include:

· Name

· Company name

· Business email address

· Telephone number

· Job title

· Country or region

· Account information

· Business inquiries and communication records

3.2 Business Information

Where relevant to business cooperation, we may collect:

· Company information

· Product interests

· Purchasing requirements

· Supplier information

· Cooperation-related information

3.3 Technical Information

When you access our website, we may automatically collect:

· IP address

· Browser type

· Device information

· Operating system

· Website usage information

· Access logs

4. How We Use Personal Data

We may process personal data for the following purposes:

Providing and Managing Platform Services

Including:

· Managing user accounts and access permissions;

· Providing access to website functions and platform features;

· Receiving and processing inquiries submitted through our platform;

· Sharing relevant inquiry information with appropriate service partners, suppliers, or business partners where applicable;

· Supporting communication and business connections between relevant parties.

Improving Our Services

Including:

· Improving website functionality;

· Analysing website usage and performance;

· Enhancing user experience;

· Developing and improving our platform and services.

Business Communication

Where appropriate and permitted by applicable laws, we may use contact information to communicate regarding:

· Platform updates;

· Business-related information;

· Events or activities;

· Relevant company announcements.

Marketing communications will only be conducted in accordance with applicable laws and, where required, based on user consent.

5. Legal Basis for Processing

Depending on the circumstances, we process personal data based on:

· Performance of requested services;

· Legitimate business interests;

· Compliance with legal obligations;

· Consent where required.

6. Sharing of Personal Data

ON TOP does not sell personal data.

We may share personal data only where reasonably necessary for legitimate business purposes, including with:

Service Providers

Such as:

· Hosting providers;

· IT service providers;

· Website support providers;

· Analytics providers;

· Communication service providers.

Such providers are expected to process information appropriately.

Business Partners

Where necessary to provide requested services or facilitate business cooperation, relevant information may be shared with suppliers, customers, or business partners.

Only information reasonably required for the relevant purpose will be shared.

Legal Requirements

We may disclose information where required by applicable law, legal process, or competent authorities.

7. International Data Transfers

As ON TOP operates internationally, personal data may be processed in countries outside your country of residence.

Where applicable, ON TOP applies appropriate safeguards required under relevant data protection laws.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable laws.

When personal data is no longer required, it may be deleted or anonymised.

9. Cookies

Our website may use cookies and similar technologies for:

· Website functionality;

· User preferences;

· Website analytics;

· Performance improvement.

Users may manage cookie preferences through their browser settings.

Where required by law, consent will be obtained before using non-essential cookies.

10. Data Security

ON TOP applies reasonable technical and organisational measures designed to protect personal data.

However, no internet transmission or electronic storage method can guarantee absolute security.

11. User Rights

Depending on applicable laws, users may have rights including:

· Access to personal data;

· Correction of inaccurate information;

· Deletion requests;

· Restriction of processing;

· Objection to certain processing;

· Data portability;

· Withdrawal of consent.

Requests may be submitted using the contact details above.

12. Third-Party Websites

Our website may contain links to third-party websites.

ON TOP is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the relevant privacy policies of those websites.

13. Updates

ON TOP may update this Privacy Policy from time to time.

The latest version will be published on this page.

14. Contact

For privacy-related questions:

ON TOP

Email:contact@ontoptoys.com

Address:No. 13 Fu’an Road, Guangyi Subdistrict, Chenghai District, Shantou, Guangdong Province, China 515800

ON TOP

Your trusted gateway to the global toy supply network. Safe sourcing. Secure supply. Full control.

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